Our Approach: Putting People at the Heart of AI
Jan 21, 2025
Our Approach: Putting People at the Heart of AI
Rédigé par Naomie Halioua
Unlike many organizations, at Cleo Academy, we're committed to exploring how Generative AI (GenAI) will reshape our industry. It might take a while to fully understand and measure the changes, but it's crucial to decide now how we want to engage, adopt, or even challenge AI in our own sphere.
In the early days of embracing AI, we've started implementing what we call a "human-centered" approach. Basically, it means putting the learner at the heart of the experience without letting AI take over. This requires starting with the learner when designing our content, keeping in mind that human interactions and sharing lived experiences with others are the cornerstones of truly effective learning. Sure, AI can enhance these dimensions, but it cannot replace them.

Embracing a human-centered approach also means focusing on skills that have increased value in an AI-driven world, identifying these skills, and teaching them through our learner-focused method. Ultimately, it's about supporting training and transformation professionals as they adapt to a world where routine tasks are increasingly automated by AI.
In a rapidly changing landscape, this human-centered approach helps us stay true to our values as skill development experts, while steering towards a smart and enlightened use of this technology that's transforming our reality.
Over the coming weeks, we'll share more details on the practical implementation of our approach. We'll start by looking at how AI is redefining training professions and how professionals in the field - and those contributing to skill development without being in the traditional HR role - can embrace AI without losing sight of the essential human needs, experiences, and the profound human aspect of their mission.
💡 What do you think about these changes? Opportunities for business or a future where AI invades our interactions?
At Cleo Academy, we're training talents and companies to master these changes and make the most of AI.
Want to know more about our training programs?
Join us! 👉 www.cleo.academy
🚀 See you next Tuesday for another dose of tech and AI news!